Navigator Insurance Assistance

Do you need health insurance?
ACR Health Navigators are available to help individuals and families select a health plan, including Qualified Health Plans, Medicaid, and Child Health plus through the NY State of Health Official Health Plan Marketplace.  This service is free, local and confidential.

Open Enrollment has ended for 2014.  Those who did not have insurance by 4/1/14 may face a tax penalty. 
Open Enrollment for insurance will begin again November 2014-February 2015.

An individual can enroll in insurance before November if:
o you lose your health insurance,
o lose or change your job,
o change in income,
o change in the number of dependents in your family through birth, death, or adoption,
o divorce, legal separation, or annulment,
o or death of the primary insurance holder in the family.

There is no open enrollment period for Medicaid and Child Health Plus.  You can enroll any time!

ACR Health Navigators are available by appointment in all nine counties; Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego and St. Lawrence.

Call 800-475-2430 or email

One of the best decisions I have made as a business owner was joining a professional networking group packed with local experts in a number of fields.  These contacts have become my “go-to’s” for guidance in the areas they represent and I have gained tremendously from their support.  Jacki from ACR Health is the perfect example.  After hearing my concerns regarding health insurance coverage, Jacki immediately pointed me to a Navigator at her agency.   Our appointment was scheduled promptly and the entire process took less than an hour.  I walked out of ACR Health with the SAME health insurance Company that I had previously selected a year ago, but effective January 1st 2014, I would notice a $100 decrease in my monthly premium and a $5,500 reduction in my yearly deductible!  As a business owner with a ton of responsibilities to juggle, I am thankful for people like Jacki - my “health connection”, and Judy - my Navigator from ACR Health, who will step in where I’m less experienced!  There are few things that are more critical to my life than my personal health and my business bottom line and ACR Health positively impacted BOTH!  
                                                   Allison Zales, Owner and Professional Organizer of Choose Change, Syracuse, NY.



1.7 million people have been infected with HIV in the US since 1981.